What We Collect and Why It Matters
We collect three categories of information from your account. First, registration data: your name, email address, phone number, and the payment method you link — whether that is bKash, Nagad, or Rocket. Second, transaction data: the amounts, timestamps, and reference numbers tied to every deposit and
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withdrawal processed through your wallet. Third, technical data: your device type, browser version, IP address, and session logs, which we use to detect unusual login attempts and keep your account access stable. We do not sell your personal data to third parties. Where we share information
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— for example, with a payment processor to route a Rocket or Nagad transaction — we share only the minimum fields required to complete that action. Data shared for payment purposes is governed by the respective payment provider's own terms. Retention periods vary by data type.
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Transaction records are held as long as required by applicable financial record-keeping obligations in the jurisdictions we operate under. Account profile data is retained while your account remains active and for a defined period after closure, consistent with fraud-prevention requirements. You may request a copy of
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your stored data or ask us to delete your profile by contacting our support channel. Availability of our platform and the scope of this policy depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.